Thursday, May 18, 2006

Making the switch to cable Internet

I'm switching from DSL Internet to cable Internet and I am told that I'll be completely delighted! I called the phone company, AT&T/SBC a couple of weeks ago to get our phone and Internet service transferred from our current home to our new residence. The phone switch arrangements went smoothly but I hit a brick wall when inquiring about DSL service. It seems that there is no DSL service available from AT&T/SBC at my new address.

WHAT??? Do you mean to tell me I've had DSL in a town of fewer than 4,000 people for two years — or is it three? — and it's not available somewhere within a city of 60,000 people? Unbelievable. Absolutely unbelievable.

Talk about angry. I stomped around mumbling in frustration for a while and then decided to call the cable company. My husband had mentioned wanting to get cable TV and Internet service through the cable company although I wasn't paying attention since we don't have cable or satellite now and I intended to keep it that way. I could at least check to see how much the Internet service is through the cable company.

I called the local Comcast office and was greeted quickly and quite pleasantly by a real person with a smile on her face — I could just see it. She offered me a deal too good to pass up: basic cable — 78 channels, mind you — local and long distance phone service, and some kind of extremely speedy Internet service all for the low price of $99 a month; $113 with tax included. (With all taxes it'll probably end up being around $150 a month but that's still a good deal.) I snapped it up and told her why: it's inexcusable for the phone company to not have DSL at my new address in a city of 60,000 people.

I'm excited about trying out the new service and I think I'll really like it. What's not to like about having Internet, fast Internet at that?

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